Hotel Golden Haveli

Impressive building and lovely room (they offered an upgrade which was a nice treat), the staff are very helpful and kind, they will go the extra mile to help which really stands out, the location is outside the busy fort area so you get views of the fort at night and it’s easy to get an auto there and not too expensive (ask for Musa their driver!), they also have a large pool (unfortunately I didn’t have time to try it but it looked very refreshing, I had a good lunch at the rooftop restaurant too)

Cleaning could be improved on small details like room fridge and mugs, in line with a four star hotel, but it didn’t affect my stay too much.

The location. The Jaisalmer fort view from the room. The staff is very polite and supportive. Well connected to all the tourist spots, airport and train station.

Friendly stuff

The staff was very helpful. Provided early check-in and helped with our adhoc requests. There were missing room amenities and staff helped as much as possible to expedite the solutions. The swimming pool was clean, though it had very cold water.

There are no changing rooms or bath robes for the swimming pool. Had short circuits in 1 of the 3 rooms. Also were locked out of the room due to lock issues. Bathroom toiletries were missing in rooms and had to be requested. Lights were being switched off in corridors and causing darkness in the corridors.