Ubicación

Ruido No hay agua caliente

Las instalaciones muy seguras

No me gusto la distancia al Metro y los colchones muy duros..

The location.

The room was too small.

The staff was friendly and helpful when I needed assistance. The hotel was clean.

I did not like the rock-hard mattress that killed my back. I could barely get out of bed in the morning due to the uncomfortable mattress. I also did not like the pitch-black hallways with no lights! WTF! Talk about being cheap! They only had motion lights near the elevator. I had to use my flashlight on my cell phone just to see the card entry on my door. I never saw a hotel with no lights in the hallway. I also did not like the noise in the early hours waking me up in the morning. Finally, 2 things made this hotel an overall 2. The friendly staff and cleaning ness of the hotel. If you want to save money then this hotel is ok. However, if you want a better quality hotel then pay the extra money. Like the saying goes you get what you pay for :(

nice friendly staff and the food here is very nice and the same standard as a high class restaurant

I liked the location, everything was very clean and the bell button guy Luis has a very good Custormer Service, he made us feel special

Problems with the hot water, I didn’t like the breakfast, it was included in the price but it was very little and the waitress looks angry and didn’t paid attention to our needs

Very good as well as the lunch and diner options

NOTHING

Breakfast was tasty and had different options. We loved the help from the staff specially from Diego. As soon as we got there, he helped us to checkin and he did not hesitate to give us suggestions for our day after telling him what we had planned. He kindly showed us a map and suggested routes using the metro which was very helpful.

The rooms were smaller than I expected, but bed was super comfortable, ac worked fine, bathroom clean but a little too small for us.