Quality Inn & Suites Monroeville South

TV needs to be updated. It kept freezing up. I paid extra for emotional support dog to come with my husband that is a Gulf War veteran. The lady that checked me in was fine with me having the dog. The gentleman that I had to speak with about the satellite TV keep saying they were not pet friendly to the point I thought he was going to make us leave that night.

Friendly and courteous people

The staff was very friendly and accomodating.

My family and I had to evacuate from Ft. Morgan beach because of Hurricane Isaias and we’re fortunate to find availability here. The hotel was fully booked, which was an unusual occurrence for this property, but the staff jumped into action and hustled hard to accommodate everyone. The Owner, Jackie and the front desk, and the other young lady at the front desk were the best and were available for whatever we needed. We could not have asked for better people to help us out during this stressful time. The property does not have a generator (which the owner did disclose when I asked) and the electricity went out overnight but the staff were there early the next morning to make sure that everything was taken care of for the guests. The hotel did sustain some roof and other minimal damage, My 4-year-old daughter did not even want to leave because she LOVED the waffles. Was the property perfect? No. But did the owner and staff more than make up for this? Absolutely! There were 5 of us total (4 adults and 1 child) and the suite we rented provided a great amount of space for us to hunker down and ride out the storm. Thank you very much to all of you for providing a safe place for my family during this time. Your willingness to serve and care for people was seen and far outweighed any of the imperfections that the property may have.