Best Hotel I have EVER stayed in. Was a wonderful experience and great weekend getaway. Staff are amazing, the hotel was perfect. Breakfast was delicious. The weather and pool was amazing.

I didn’t realize how beautiful the location or the mansion was until I arrived. The only thing that I was thrown off by was a prom being held there. When I checked in, I was asked if that would be ok, but didn’t realize they were putting me in the building where it was being held. I didn’t feel I had a choice to say no as I had already paid for the room.

After hearing great things about Hayes Mansion I was very disappointed with my stay. I booked this stat to attend a conference in San Jose. After getting to my room late night the first night I was disappointed the tv did not work. The next morning I was hoping to rest a little and was excited that there were black out curtains but I was awoken to housekeeping coming into my room. The next day I again was hoping to rest but was awoken to very loud noise from a wedding that started a little before 8 am. It would have been nice to have a disclaimer about the noise. To add to my unpleasant experience a couple of days after checkout I checked my account to find they charged the wrong credit card. I verified several times when I checked in that the credit card i provided was the card I wanted to use. I will likely not be returning to this hotel. It was a a very beautiful hotel and very clean but my overall impression was not good.

From check in to check out, everything was seamless. Our room was lovely and it was very quiet being that we were on the 1st floor.

This is a nice resort-style hotel.

Beautiful hotel. However, it’s nestled in a residential area secluded from other attractions, dining, and sight seeing. You will need to rent a car or Uber to enjoy the surrounding area. Note there is an overnight parking fee.

It is a beautiful property... But when I arrived and checked into my room, Went to the bathroom and then went to watch my hands , but there was no soap.. The there's only hand Lotion on the counter.. I had to use the body wash in the shower.. There were no extra towels only the bare basic. I called the front desk and an hour later still had not received the soap... Then when it was time to go to sleep Our window was facing the pool.. Outside of the window were two bright lights shining down... There were no blackout curtains to shut.. There were only see through curtains.. So There was not a good night rest because it was so bright in the room the entire time. I was very disappointed because I paid a lot of money to stay At this property.. Even though it's a beautiful property , maybe to visit , but not to stay the night ever again...

Restaurant employees were friendly and had great service