Room was dingy, lamp shades had holes, bathroom drain rusted out. The worst part was the scary stains that looked like blood and sweat stains through mattress pad and the mattress itself. Ended up leaving right after I walked in and booking another hotel and still a week later can’t get management to respond.

Check in was difficult. The customer service number to call after hours was staffed by someone who was very difficult to understand. The code took a half hour and two phone calls to get to my email. The room was shabby. Lamp shades were torn, the bathroom was in disrepair.

Excellent and phone representative had patients

Easily accessible

Hotel is great for the price. Convenient location right off the Merritt Parkway. Room was in great shape and very clean.

It was amazing

Every time we travel to Fairfield this is the only place we stay. It’s clean close to everything and the rooms are a great deal

Hotel Hi Ho is a nice old-style hotel/motor lodge with small rooms with a bed, TV, bathroom, chair and coffee maker. The only gripe I had with our room at all was the heater/air conditioner needed a new fan shroud as whenever it turned on a loud distracting metallic rattling noise overpowered the TV or woke me from sleep. And this was like every five minutes or so. I didn't want to turn the unit off as I was worried about being cold since it wasn't super warm when I was staying there. As this hotel doesn't have a staff -- all of the check in and check out is automated -- there isn't much to say about the place otherwise. The restaurant downstairs is very nice and has a good set of happy hour specials.