Mercure Tokyu Stay Osaka Namba

Great location, close to train stations, restaurants and shopping. Pool table in communal area was a nice touch.

Breakfast room was small and not as much variety as some hotels. Weird bathroom set up as you walked into the room and no real private space to dress as it had a shower room and the whole room gets wet so you have to step out to dry off/ get dressed. I was staying with my teenage son so it was a juggle to maintain privacy but not a huge deal, we managed and it wouldn’t put me off staying here again.

The location was great! The room was clean. Beds were comfortable.

The room was really dark. The bathroom we had didn't have a shower curtain so everything gets wet. The food at breakfast was always cold.

The room was more spacious than we expected and the location was excellent

Nothing

The reception area was beautiful and photo worthy! The elevators and decor throughout were artistic.

Our room didn’t have functioning AC. They “upgraded” our room to one that ended up not having AC on when we entered and was very hot as it was mid-July. We figured the AC just needed to be turned on and did so. It seemed as if it was working for a bit but just after falling asleep, we woke up sweating and realized it was definitely not working. Having already unpacked and it being like 1 am, it was extremely inconvenient to have to wake up, repack, try to get another room, and unpack, especially since we were leaving in the morning. The hallway was much cooler than our room even. If you notice any issues with the AC here, recommend requesting a new room immediately.