Very big, clean house, and the location is perfect (near the station, lota of restaurants nearby).

We had a wonderful stay at Shinagawa Wisteria Residence. The house was spacious, clean, comfortable and very well equipped for our family. We especially loved the beautiful traditional-style interior, comfortable bedrooms, fully equipped kitchen and the dining area where we could enjoy meals together. The location was also convenient for exploring Tokyo. Overall, it felt like a comfortable home away from home. Our family truly enjoyed the stay!

Nothing major. Everything was generally comfortable and well maintained. We would definitely consider staying here again on our next visit to Tokyo.

There was so much space here, 6-7 people can fit in! We, family of 2 adults and 2 kids, felt like home at the place. Check-in process was well informed by message from host before we arrived, key was locked in coded box near the door. Details was sent in message which was well understood, and was very helpful on everything (foods, travel, garbage management). There was private parking in front of the house, small garden beside the house. There was full equipped kitchen with dish drying machine. Lighting and decoration was nice. I love that the bath/sink, kitchen and dining room (meeting room) was accessible via sliding doors. Oh, there were also upstair basin space and toilet which gave us convenience at nighttime.

Actually everything was great. Some machines (bathtub, laundry) had no English labels but I can use google translate and they were all working well.

We loved the location!

I'm from California, and frequent customer of the Air BnB model. This was a surprise at Shinagawa Wisteria Residence. They were not deceptive or untruthful, just not what I was accustomed to. For example: a coffee maker, some condiments to cook with, and not so many conditions to operate under. Trash, visitors, food waste etc. these are caveats that people need to be aware of. These issues may not be issues for some travelers, but disrupted some plans that we were hoping to enjoy in Japan. The staircase is steep to take luggage to bedrooms upstairs, and shower is downstairs. There is no dryer, only a washer. The internet is problematic, and took a couple days to figure out through many chats and emails. There is a camera at the front door to monitor the number of people coming and going. Buyer beware to read ALL the conditions and fine print.