OMO5 Kyoto Gion by Hoshino Resorts

Great service; perfectly located; smart choice for smart people

Well presented and perfectly located. Clean, comfortable and relaxing design. The evening activity was a delight and our host even more so, but we stumbled on it almost by accident. Lovely stay close to the shrine, trains, stores and shops - a good escape from there being quite a lot of tourists around.

Couple of minor points I raised with hotel - very minor not worth ruining a positive review!

they helped me arrange my luggage to go to tokyo, i was grateful

Garbage removal every day, we have a kitchen and needed the food waste to be removed. we did it ourselves which is fine but there is no where to leave the garbage so we took it to front desk with was not hygenic

The location was exceptional. The hotel is new and clean.

There was no window/ natural sunlight in our room which made our 4 night stay feel very claustrophobic. Our room type suggests it accommodates 6 people but I would not recommend booking it for more than 3. We booked and paid for a family of 5 but there were only three beds made up (futons). We had to make other beds ourselves on a space that doubles as a seat around a table. There was no water or coffee provided and whilst clean towels were provided daily and rubbish removed, there was no cleaning or bed making. I’m not sure what criteria this hotel passed to received a 4 star rating. I would have thought 3 at a maximum.