Dusit Princess Hotel Residences Nairobi

The friendly staff and top notch security checks.

None

Clean and gave plenty of time to check out and breakfast was excellent

That we had to pay for breakfast

The breakfast was tasty, good variety and everything cooked to perfection. The shower facilities were incredible, excellent water pressure and I loved their shampoo, conditioner and body wash range. My hair was silly soft afterwards and people thought i got it professionally blow dried it was that shiny and smooth.

Only small things like the plug not working for the hairdryer so had to find another plug and none near a mirror. There was a small cricket in my fridge and Aviary restaurant music was too loud.

location and clean hotel

Although, I checked out two days before my stay finished ( without any refund). The front had no clue that I left, I asked the reception for the final invoice before I left and it shows it I fully paid( with extra credit for the two nights I didn't stay). I received emails & calls saying I didn't pay for the breakfast and some coffee. Moreover, I paid for airport transport to the cash to the driver and obtained a receipt from him. The claimed that I didn't pay for the transportation. Fortunately I had copy of all the receipts and sent to them