The pros to this property are that it is clean and the kitchen has many appliances, and dinnerware. It is also in a great location. The cons are that there were fruit flies in every room and were mostly around the fake plants. There were no hand towels in the bathrooms, just 3/4 of a roll of paper towels. The stairs and loft carpet were not vacuumed. I received no check in or check out instructions. I contacted the property manager early in the morning of check in and was told it would be sent to us automatically and it wasn’t. When we were near the building, I contacted him again and was given instructions. I also had to ask for the wifi password which did not work. I do not believe this property fits the bill of a luxury loft. We have stayed in many VRBO properties over the years and this was not the positive experience we have typically encountered.

First time using VRBO. I booked the stay for me and my family. 2 hours after booked my stay was cancelled by the host. The host stated that house rules were broken. HOW? I then sent a message asking what rule was broken, no response. Host probably over booked because the last two days were still available but the first day was booked. I am very disappointed in VRBO and the host. This caused my family to adjust our whole trip.