The breakfast, customer service, cleanliness and most of the facilities are very good.

The elevator got locked on us and we stayed in there for about 30 minutes. It took a long time for a technician to open it manually. It is also very small elevator compared to others and has shortage of air inside. In addition, I think the room price is too high. I hope it will be improved in the future.

the spa and the food the quality the people

the area is not the best , distance to airport is a bit far

the staff were horrible to us

almost every

you have to walk a distance outside the building to go to the spa. not good when you are tired and when it is raining

Clean and comfy room. Exceptional service by everyone.

Nothing

New hotel with all the facilities you need with free shuttle to and from the airport.

Had early breakfast. Choice was amazing.

Nothing

The staff were very helpful especially the marketing lady Keroli who gave us a very nice tour of the hotel premises

The breakfast was below expectations especially the bread was very dull and dead

something missing in this hotel . there is no spa(steam sauna ,,,,,

we need steam sauna or spa

The politeness of the the staff

Nothing so far

Swimming,room,breakfast and staff's response I’ve excellent

Swimming,room,breakfast and staff's

The hotel is brand new and very inviting. The staff is very welcoming and helpful. You feel very safe and secure in and around the hotel. Airport shuttle service great, very friendly and helpful drivers.

If you order room service food sometimes not warm. General literature about hotel's amenities, room service menu, etc missing in the suite. Bar inside the suite should have a fridge and more glasses for drinks as well as towels to dry dishes.