Talbooth House & Spa

Location, staff, facilities, just everything

Nothing

Beautiful location, excellent room. Lovely decor. Very comfortable bed. The staff were really friendly and we really appreciated the upgrade.

Nothing negative to say at all.

Very good

Coffee machine didn’t seem to work unfortunately no sachets of coffee for alternative

The location is lovely, the staff were friendly and aesthetically the building is pleasant to look at.

We stayed in a small room named Kipling which was adjacent to the front door, behind the reception desk come drinks bar and across the hall from an open plan sitting room. It therefore felt like we'd been poked in the boot room or an old office as we could hear people coming and going, checking in at reception and chatting quite clearly. There was no privacy for us so it's a good job we weren't hoping for a 'romantic' stay as we found ourselves having to whisper with just one wall between us and the reception desk. The only option for breakfast is a continental in your room but if you wish to have a buffet or hot breakfast, you have to drive down the road to Maison House's sister hotel, Milsom's. Having previously stayed at Maison House in 2009, I remember a nice dining room next to the sitting room where you could have a hot breakfast however, this has now been turned into a room for yoga. Quite an odd location for an exercise space I think. Cleanliness could have been improved a little with bits on the floor in our room plus the bathroom smelt of urine! Finally, the heating wasn't on in the room when we arrived so being a cold March day, it was freezing. The staff did manage to get the radiator going however, the room then turned into a boiler room during the night which was unpleasant and led to a really bad night's sleep.