Large, spacious apartment that was clean and well furnished

Central location was good but could hear trams passing outside from 4:30am

Großzügige Räume , ausreichend Stauraum. Helle Einrichtung und alles was man benötigt.

Gerüche im Flur , Aufzug . Sauberkeit hätte noch etwas besser sein können

It's my 3'rd time staying at Rentloo Himilius residence, and I find the apartment very comfortable, and it a super central location. The Tram is just 2 min. walk. Perfect for long business stays. It feels like home and not like traveling.

I would recommend setting up a loyalty Rentloo program for customers like us. That includes discounted rates and a fast booking process.

The apartment was spacious, bright, very well located, and close to the city centre. It did not have much charm, but it was equipped with everything needed for a comfortable stay. Prefect for a short or long stay (even with a small family).

The check-in process was far too complicated and fully digital, with no human contact at all. It involved a mix of a website (referred to as an “application”) WhatsApp communication where nobody replied except for an automated message giving opening hours, and Booking.com messages, where someone did reply but the process was very impractical. I found myself stuck outside the building with three other guests, while nobody answered the emergency phone number. We eventually managed to get in, but we felt completely abandoned. (when they say you can enter at 3 pm, it means that everything unlocks itself automatically at 3 pm...). The apartment was also very noisy, and my nights were badly disturbed. The double glazing was ineffective. From 5:00 a.m. onwards, my first-floor apartment facing the street became extremely noisy, mainly because of buses and trams. Finally, the apartment itself was very clean, and I have no criticism on that point. However, when I opened the kitchen window, I found dozens of cigarette butts thrown onto the window ledge. It was disgusting.