Service was amazing, friendly helpful staff who went above and beyond. Great dinner recommendations

Excellent breakfast

Excellent breakfast and wonderful helpful staff. About 10/15 min walk mainly by the Lake into Bardalino so nice location. Good value for money

There could have been a bigger pool and better facilities but then it would have been more expensive so I was happy with what I paid for

The Staff were extraordinary. I have Never experienced before such excellent service delivered by such constantly happy and helpful people. unique quality.

Nothing of note.

Extremely friendly staff, great location, very clean facilities and wonderful breakfast - we couldn’t have asked for more!

We cannot think of anything that we disliked.

Lovely stay, offering all you’d hope to find in a small hotel. All staff were particularly welcoming and helpful.

All good. The room was quite small but big enough.

great location near to the lake and bus stops. Clean hotel and very helpful staff

Breakfast was very good .Staff we’re excellent.Location was ok

Swimming pool too small and it was all quite expensive.

Hotel was excellent. Staff were very friendly and helpful. Room was good, with a nice balcony with lake view. Breakfast was nice, with a good range of options. Pool area was excellent with service to your sunlounger via a QR code. Excellent hotel and will definitely be back.

Nothing comes to mind.

Great location for Bardalino, only a 15-20 minute stroll along the promenade. Staff very friendly and helpful. Breakfast has a good variety with cooked eggs and hot tea and coffee.Food and drinks are a reasonable price. Rooms very clean.

The only negative is the road can be noisy when sitting by the pool but not much that can be done about that! stayed in a superior room with lake view, slightly small room but adequate.

Excellent stay at this lovely hotel. The hotel was spotless, there was plenty of choice for breakfast but what really made our stay was the staff. They were extremely helpful and friendly and nothing was too much trouble for them.

Nothing

Extraordinarily friendly service, staff is great. Excellent breakfast. Close to the lake, restaurants nearby.

Hard pillows. Pool and rooms are small as to be expected in IT. Some rude guests.

Everything about the hotel was excellent. Staff were helpful, nothing was too much trouble. Room was very comfortable. Breakfast was amazing with so much choice. Level of service second to none.

The hotel was clean and the staff was very friendly and helpful. Both pools were very new and clean. The hotel staff would deliver drinks and snacks to the pool area via scanning a QR code on the pool umbrella stands. This hotel is nicely located a short walk between Bardolino & Cisano.

The rooms could use some updating. The water in the shower wasn't hot enough on 1 occasion. This leads me to think that there isn't enough hot water if many people shower near the same time. The hotel was adequate for our stay, but pricey for the age and distance from the lake. We stayed at a gorgeous 4 star hotel in Venice the night before for a cheaper price. So, I'm sure that unfavorably skewed our impression of the Hotel Villa Charme.

Really helpful and friendly staff and we felt welcome. Nice balcony with lake view!

Everything was fine and we had a great time

Lovely helpful staff. Large room with amazing view of the lake.

Great recommendations from the staff for local food and attractions

Shower was quite small