Convenient location close to ferry from Lausanne.

No reception when I arrived at 21.00h. All the information in Booking.com says 24 hour reception, even emphasising it by saying "24 hr reception, come when you like". The note on the door said reception open until 23.00h - so they planned not to be open overnight. Apparently the even earlier closing was due to staff sickness (non-Covid), so they didn't have a contingency for that. I asked to be contacted by SMS if they need to contact me as I am not on-line during the day - nothing. The most annoying thing was that I elected to pay an extra EUR 20 to stay there because it was supposed to have 24 hr reception - I wish I had taken my chance with the cheaper hotels in the vicinity.

the location was well situated close to the sea side the staff - or entrerpeneur - was very kind there was no trafic nois the price was fair

Nice location, by the lake and close to city centre.

Hotel and room looked outdated, lift was partially out of service.

The hotel is very well located and we had a beautiful view of the lake. The staff was very friendly and help us with every request we made. We only spent one night, however it felt like we went on holiday without taking a flight.