Bob W Oslo Sentralen

This was my second stay in just a couple of weeks, which says it all! Great place for a 3-night autumn stay in Oslo: super comfortable, stylish, and seamless overall. The digital door lock had a minor glitch a couple of times, but support responded instantly to fix it.

The electric kettle was missing, even though it was supposed to be in the room. When I asked for it, the response was that they didn't have any extras available...

The excellent location, spacious room (especially the bathroom) and the convenient neighbourhood made us absolutely impressed. Also when I left my stuff in the room after checking out, the customer service and the cleaning staff helped me out right away.

Location.

Everything you needed

The location is great and the room is big. Oslo is not a big city, but being in the centre really matters in the summer as it gets extremely crowded. This particular location is in the middle of everything most people care to visit or experience.

Two people gained access to our room on the ground floor in the afternoon of July 28th 2026. They opened the door and were walking in! Fortunately our group of three was in the room and when they saw us they quickly walked away. We shut the door behind them. We lock doors behind us out of habit. I still don't know who they were or how this could happen. Bob W use electronic locks that you shouldn't be able to open if you don't have access. Even if unlocked, you shouldn't be able to action the door handle. That means either they gave access to our room to some random people, or burglars were in the hotel pretending to be guests. The 24/7 chat was of little help and to be fair is likely an LLM. I tried over and over again to find out what happened - and if we are safe - but all I got were vague and/or insensitive responses to pacify me until we checked out. We barely slept after this happened and left the next day. A later email I received notified me that the only possible way for this to occur was that the deadbolts of the door were temporarily stuck open. A mechanical issue is, I feel, improbable. For that mechanical issue to happen - and then for someone to try, at the same time, to get into my room and succeed, is impossible. And to be fair even if it was a mechanical issue, if that's the security standard Bob W use when buying and operating their doors, I'd rather not return.