Great location for our requirements. Room very clean and comfortable.

Slightly disappointed that cafe below was not open.until 10am so had to go.out for breakfast

Cafe open at 9!

Location was excellent and easy to get into central london as well as lots to do in the local area. Food in the cafe was amazing and really good value. Service from everyone was so friendly.

We went during very hot weather and the room was very warm despite having a massive fan provided

Good location for Kew Gardens Good breakfast although didn’t open till 10oclock

Sliding door to bathroom didn’t work which was annoying.

Rooms in a building attached to the Maids Tea Rooms, where you have breakfast. Excellent food. Across from Kew Gardens. Approx 10mins walk to Kew underground station. Very friendly and helpful staff. Nice comfortable room. They give you a parking permit for local parking.

Well stocked mini bar……..but no bottle opener!! Helpful staff when we needed parking permits

No one on site when the tea rooms were closed.

Accommodation was larger than expected, beautifully furnished. Benefitted from off-road parking which was a real bonus as we used the excellent public transport links. Superb breakfasts with a wide variety of options.

Would have been nice if we could have had breakfast earlier than 10am when the shop opens.

Perfect location for my trip to Kew Gardens and Hampton Court but I would also choose to return for any visit to London as so much more relaxing than being in the centre. The setting over a lovely cafe is a bonus, room was extremely thoughtfully equipped and the staff were very welcoming. An enjoyable destination in itself - way above my expectations!

Some guests might find stairs steep as it is an old building with character. I used train and buses (stop outside) so can't comment on parking.

The staff were very friendly and helpful. The room was clean, comfortable and quaint. We would stay again.

Convenient to Kew Gardens and Kew Pier for a Thames boat trip

Accommodation access needs updating perhaps.

Wonderful staff

Super communication, clean, everything one needs. For London, reasonably good value.

Very comfortable room, really close to Kew gardens, and excellent tea room. The food was exceptional!

From the moment we arrived we were greeted by friendly staff & this continued throughout our stay. Bonus having a cafe & bakery below our room. Food was excellent and good value for money. We would recommend their takeaway picnic baskets. You could also sit in and enjoy them too It was easy to park near the Guest Rooms. Bus stops only a few yards away & tube about 5 mins walk.

Sadly tea rooms closed on Monday when we left, which we hadn't realised, so couldn't order another takeaway picnic before we left for home.

Proximity to Kew, plenty of places to eat within a couple of minutes walk. All the staff were amazing, very helpful and friendly.

Room very dated,entrance and hallway also dated and a bit shabby, view from bedroom of a flat roof with discarded insulation boards and ladders etc. Bathroom in Dire need of an upgrade,

Main door access from the street. Comfortable bed Loads of coffee Full minibar

a little dated

Pleasant, old fashioned, but interesting

there was no ventilation or window in the toilet shabby carpet on the entrance

The accommodation was well located, comfortable, clean and even provided a parking space. We were delighted with the facilities and it was just a short walk to the train station.

There wasn't anything we didn't like.