Check-in was easy and we had no issues during our stay. The gardens on this property are incredible. If you have luggage and aren't driving a car to the property, be warned that there is a long walk up the winding, uphill driveway. That said, the view from the window is absolutely stunning. I spent a few hours in total staring out the window. At night it is also incredible for gazing at the stars over the mountaintops. We didn't end up needing to use the laundry facilities during our time there. If you don't have luggage, the walk up/down the entrance of the property can be shortened with some footpath shortcuts that route through the beautiful garden scenery. A fan was provided for us which was very appreciated. Refrigerator access was also a huge plus. If staying at Lake Como again, this would be my first thought for where to stay. The window view is, again, absolutely stunning.