Mandalay

Very close to Silver Dollar City

Contactless property, so had to call and give my card over the phone.

Location is excellent. Rooms are exceptionally clean. No bells or whistles. Just exactly what you need in a motel room. The huge ICE MACHINE was a plus!!! You could fill up 20 BIG coolers with this machine. This was my first experience checking into a motel with no staff present. They text you……you text them. You get a code to enter the room. It’s went perfectly.

I think, during the initial contact with the property on how to check-in, I would have appreciated a picture of whomever I was texting with. The owner/manager or whoever. This was my first time checking into a motel this way. No issues! It went great! But a picture would’ve made me feel better. And, a last name. I gave sensitive information (DL & Credit Card)over a text to a person whom I could never identify and who never offered their last time. It kinda creeped me out a little. But, I was reassured because they are part of Booking.com so I knew it was legit.

Location

No comfortable chair. I used my own camp chair which worked out great!

N/A on breakfast close to Silver Dollar City and Riverboat met our needs

Not enough towels not enough coat hangers need receptacle in the kitchenette I would have liked a separate light in the kitchenette only one cereal bowl was provided no in-person staff contact at all no response via text after checking out uncomfortable chairs toilet was not clean (everything else as excellent)