The decor at the property is lovely, very tasteful and bright. The bedrooms and bathroom are a lovely size. Beds comfortable with nice cotton linen. Well stocked kitchen with a washing machine ( no dishwasher, which is fine but it does mention in the information to fill it before you leave) A nice garden out the back and a easy 15/20 minute walk into the city centre. The owners kindly let us have an early check in.

The lack of parking, it says free parking on the listing but in-fact outside and in all the neighbouring streets is permit only between 8am & 6pm. It suggests you use the leisure centre or Waitrose but they only allow 3 hours. I would have happily paid for the use of a permit. Really inconvenient as we were backwards & forwards to the hospital where my dad is. A 3 bed property that sleeps 6 but only one 3 seater couch in the lounge, this made watching tv in the evening quite uncomfortable. I’m sure the door code gets changed often but being unable to lock the door from the inside was unnerving & left us wondering who else may have the door code.

Beautiful, quaint, historic townhouse; plenty of room for all three of us.

There was a dismaying & stunning lack of staff availability & attention to detail. I called one of the "partners" (don't remember his name), asking about laundry detergent, shower soap, and additional towels. He was polite, but he more so wondered how I got his phone number--??!! There would be "no one available to help" us with those items on day two of our stay. He would "have Liam call me". Then, the next morning, the cleaning woman showed up at 10:00-something, didn't announce herself (we were waiting inside for a cab), then a supervisor showed up at roughly 11:00, and wondered why we weren't out at 10:00--? Oh, and Liam never called me back about my concerns.