Atour Hotel Chongqing Jiefangbei Raffles City Riverview

We like everything!!!! Except the lift.

The only flaw in this hotel is the lift! There are only 2 lifts in this hotel. We experienced waited for so long to get into the lift from the floor we stayed in. In regardless going up or down.

The gym facilities! And breakfast simply on point . Comfortable spaces and friendly and helpful staff

Hotel moderno, ottima posizione nella zona più centrale di Chongqing. Colazione buona (soprattutto cibo cinese)

Il personale non parla inglese, nemmeno alla reception

The shower had excellent water pressure, and the hotel’s location was conveniently situated between several major attractions.

My experience at the hotel was disappointing and raised concerns about professionalism and transparency. Although I had booked a two double beds room with a river view, I was informed upon arrival that an additional RMB 400 was required for a “full” river view upgrade. Due to exhaustion from a long day of travel, I proceeded with the payment via Alipay, only to later realize that the transfer was made to a personal account rather than through the hotel’s official payment system. I also specifically requested not to be assigned a corner room, yet the room offered was located at the far end corner of the 25th floor, where the corridor felt isolated and unwelcoming. After I expressed my dissatisfaction during the room viewing, the staff promptly refunded the RMB 400 before we returned to the reception area. In addition, the lift service was extremely inefficient. With only two elevators serving floors from basement level -3 up to level 26, waiting times were consistently long and inconvenient.