Good hospitality

Poor WiFi connection

Location is perfect

Very unstable wifi

The location and proximity to the venue of the event we came for. The fact that power was steady. The responsiveness of the staff. The water pressure. The wifi was quite stable and free.

The window in my room had blinds instead of curtains which did not provide adequate blackout and so, sunlight was always waking me up before time My first night, there were mosquitoes in my room. There were no mosquito nets on the window so I could not open the windows for fresh air. There was no intercom in the rooms to call the front desk for the style of apartments. The hot water in my room had issues. The wardrobe in my mother's room had no rungs so she couldn't hang up her suits and had to keep her clothing in the suitcase on the floor Some doors and openings were placed too tight. I hit my foot on the edge of the bed and hurt myself because the wardrobe was too close to the edge of the bed. There were no bedside tables by the bed. Our ACs had issues.

Good location, friendly and welcoming staff

No complimentary items, no towels for visitors, bathroom door was leaking so after showering the water was everywhere. Nothing to clean it.