Loch Ness Gate House

Central location.

No fridge.

Contrary to some of the poor reviews, check in was very easy and smooth. We received a text before arrival with everything we needed to know including parking advice and how to obtain the room key from a key safe by the entrance. The location was fantastic, with everything available nearby. The local pub and fish and chip shop prices were really good value considering this being a tourist hot spot and breakfast in the cafe downstairs (also run by the hotel owners) was great and also good value with a 10% discount for hotel guests.

Nothing

Location

Staff did not respond to multiple emails, or messages. Check in process required us to make a phone call, but as international travellers, our phone had data only. Not responding to emails or messages through booking.com is unforgivable. Make sure you have means to make a phone call upon arrival.

The location was excellent

Room was very small and cramped. Deco tired. Picture had come off wall and not put back on. Bedding very cheap and old. Pillows flat and thin. No breakfast included.