Home2 Suites By Hilton Durham University Medical Center

The Home 2 Suites by Hilton Durham University Medical Center provided a big, comfortable room with a kitchenette (stove and microwave, well equipped), separate sitting area and good-sized bathroom. The breakfast was fine. All the staff members I interacted with were helpful and outgoing, I particularly enjoyed talking to a young man named Rob (I think) with whom I had a chat when there was no one else waiting for attention at the front desk. There was plenty of parking, I always found a spot near the building.

The supplies for sale at the little shop near the front desk are vastly overpriced, but you expect that. The real problem was the noise level in the room. The bedroom part of the suite is right by the window, which is not well sound-insulated, and I-85 runs quite close by. I had the misfortune of being there on Saturday night, when a lot of demonstrative revving and racing was going on besides the usual constant highway noise. Even with my excellent earplugs, it was hard to get to sleep and stay asleep. I would recommend asking for a room not facing the highway.

Polite staff. Exceptionally neat property. Highly recommended.

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My family enjoyed our stay here. The team were exceptional. I appreciated my requests being met (firmer pillows, pool services, late check out, etc.) We liked the designated areas for dogs and the complimentary bags and treats. The gathering/dining area stayed cleaned. The breakfast was great. Oatmeal and the many toppings for it were great. The different flavor waffles and their toppings - awesome.

It might be worth noting the monetary system in the Laundry room. Not a fan. Its an app, then load money on the app, then make sure you are connected to wifi, then proceed. It might work for some however we prefer simple cash options for that. Maybe an ATM machine in the room?

The location was great. We did not get breakfast though. Just coffee.

The only thing we didn't like was the mattress. It was so uncomfortable and made sleeping difficult. If the mattress was of a better quality then I would definitely stay there again.