As a frequent occupant of STRs, I can honestly say my stay at the Rogers House was the WORST lodging experience I’ve ever had. Awning property management was TERRIBLE! They don’t know how to manage and they could never reach the owners to make a decision. The first night, the pipes froze. We didn’t have running water in the shower and tub of the primary nor for the toilet in the half bath. Apparently the property management knew there was a chance for this, but they never let us know. Also, they told me there was nothing that could be done and I just had to deal with it. This was my wedding weekend and I didn’t have time to go back and forth with them. Fast forward 2 days (wedding eve), we get locked out during a snowstorm at 10pm. I called/messaged the property management and they couldn’t find a locksmith. I find one for them and then they cant get payment approved by the owners. After an HOUR of WAITING, I ask them if I pay, will I be reimbursed – they say yes. I pay, we get in. Now they claim it was MY FAULT that the smart lock didn’t work and they wont reimburse me. This is ridiculous because there was a review prior to my stay stating issues with the locks. I asked them about this before booking and they promised everything was remedied. LIES! I have since contacted Vrbo because of the mistreatment by this host and their property manager. I definitely feel like I was taking advantage of. Hopefully this review will help future occupants to be prepared for a mess!

We have been to the DFW 4 times. Staying in Frisco was great! A bit of a drive from AT&T stadium but it is where the cowboys train all week. Beautiful growing area. Lots to do… the house was great 4 good bedrooms and 3 full baths and a half bath Downstairs. There is a nice master bedroom with a large bathroom on first floor and 3 bedrooms on second floor. One with full bath in the bedroom and the 3rd full bath is in the hall between the other bedrooms. Very nice place and great for a week stay with 6 or more. Would definitely book again.

We could not gain entry into the house when we arrived. The code did not work. After a few hours somehow we enter the house. We could not leave the house without one of us staying behind because if we locked the house we could not reenter because the code didn't work. The 4 of us went there to play golf and we couldn't. Every day we were asked to be patient while they were working on the problem. The problem never got resolved, The last day a locksmith came and called management about the problem and they told him to wait for a return call. The locksmith said these people were wasting his time and he left. This was a cruel ordeal for us, if we left the house unlocked and someone came in and took our things or damaged the house we could have been liable. The house is a landmark and it's beautiful but our trip was ruined even though I called every day asking for help. Worse of all, we didn't get an apology or a reduction of my cost. This is no way to run a business!

This home is extremely spacious and comfortable with all needs met. Located in a quiet, wonderful neighborhood with various points of interests (food, cafes, brewery). Very clean and comfortable beds! Highly recommend!