Yunheyebo Hotel - South Gate of Bell and Drum Tower

Clean and modern. Staff were really nice Prompt communication via WeChat was helpful Free laundry and complimentary soup in the evening

It’s a bit of a walk from the nearest metro station but it’s a central location

Everything

None

Size of rooms, helpful staff, breakfast, late check out, location

The staff at the hotel were extremely friendly and helpful. Upon arrival, they assisted us with carrying our luggage to the room, which was a very nice touch. Throughout our stay, the customer service was excellent, and the staff were always polite and willing to help whenever we had questions.

However, there were some frustrating issues with the booking process. The price for the same room varied significantly across different booking platforms. We booked through Booking.com and ended up paying more than what was listed on Chinese booking platforms. Additionally, the Chinese booking platform stated that all guests could enjoy free airport pickup and drop-off services. However, when we arrived, the hotel staff informed us that this service was only available for certain room types. This inconsistency was confusing and disappointing, especially for international guests who rely on the information provided online.