Situated in a quiet residential area of the Marbella with good access to shopping, sports and nightlife. Great property with good amenities.

Management is not smooth and customer service over the phone was sub par. Was left waiting for over 45mins with a party of 5 guests on the road as timing of arrival wasn’t communicated by the agency with the staff on ground. When expressed and shown on message that the correct time had been mentioned multiple times and communicated over the phone, the caller still dismissed the situation and left us waiting with all our luggage for someone to arrive.

The location was good

The crockery was in shocking condition with 5 mugs cracked & chipped, so were a few bowls. Had to ask twice for the mugs to be replaced. If more than 8 people in this villa there won’t be enough mugs & bowls. One of the plugs in a bedroom was hanging out. The info book did not have wifi code (photos submitted of what it contained!) & gave very little info. It will be very difficult to park in the height of summer. All the outside cushions had been left in the rain so they were wet & mouldy. The 2 outside lounges had built in cushions which had also been left in the rain also mouldy! The villa had not been cleaned very well as one of the bedrooms had not been swept at all. If anyone is planning to hire this villa, make absolutely sure you have details as to where to pick up the keys as the details were very vague & it took a call to booking.com London (English speaking) to be able to make contact with someone who could tell me where to find the keys. The phone number on my confirmation for booking.com was incorrect.