The contemporary look, the fact that it’s new, comfortable room, the location, pleasant staff.

The extra charge for parking and the checking out process.

The hotel was very clean, obviously because it is new. The staff was amazingly friendly and helpful. The location can't be beat and it's just around the corner from the old Houstons. I would definitely stay there again.

There was nothing we didn't like. It couldn't have been better.

STAFF

Absolutely nothing

This hotel was GORGEOUS! Our room (plaza view corner room king) was SPECTACULAR! The Christmas lights were lit up and we had two walls of window on a corner. I cannot say enough about what a cool layout, comfortable bed and bedding and just plain cozy and romantic! We were celebrating my husband’s birthday and it was perfect. The staff was so friendly and answered all our questions. We will be back!

My only complaint is there isn’t a fan in the bathroom.