Holiday Inn Express & Suites Mansfield - Ontario by IHG

Cleanliness and great staff

Everything was perfect. Woould definitely stay again.

It was very clean.

Cleanliness and staff

I was told the pool was heated but it was not they said the heater was broken

Cleanliness, location, staff

Pool size, it was very small. Breakfast options were pretty limited. When we stayed, there was a baseball tournament so the hotel was overcrowded by teenage boys that were in the pool unaccompanied by any adults, they were very rude and rough with my children. When their parents were located, they did nothing. I felt like my children and I had to stay in our room because these boys were running through the halls. staffed did nothing. I’m not really sure what they could’ve done but the stay overall wasn’t pleasant although the location was very nice.