City Gate Guest House

Well located, excellent staff, very helpful and friendly.

Nothing, it was all good.

Love the proximity of the space to bus stops, train stations, shops and restaurants. The staff were very nice and super helpful.

Its location, price and the welcome from the reception.

Nothing

Good location, not too far from Bethnal Green tube station for easy access to the City on the Central Line (just one stop to Liverpool Street, two to Bank). The hotel is very secure, the bedroom quite stylish and clearly a cut above other similar-priced hotels in the area. There was even a balcony. The hotel also has a lift, which is unique in my experience of similar hotels in the area. The bedroom was spotlessly clean and the bed comfortable.

I'm not keen on remote access hotels. I appreciate that having no staff on site keeps the cost down, and the lady I spoke to on the phone was polite and helpful, but it's a bit of a faff standing outside a locked door and having to WhatsApp a photo of your passport in order to be allowed in. However, I realise that this is largely a personal preference, so this is not a criticism per se. Unfortunately, the tiny en-suite bathroom, while very clean, did not smell too good. There was a faint but constant smell of drains. I kept the bathroom door shut and left the extractor fan on, which stopped the smell reaching the bedroom, but those with weak stomachs may be advised to avoid room 306. I would have said something to the hotel staff at the time, but, as noted above, there are no staff on site.