全新的酒店，整洁干净，有洗衣房、滑雪装备寄存处、温泉等设备，按照房间计费

酒店房间比预想的更小些，略微拥挤；温泉需要自带房间毛巾，入住期间酒店前台服务员没有事先提醒。酒店到新千岁机场是有BUS票可以购买的，提前和前台沟通，前台仅提供了预订网站地址，需要自行登录网站预订，而中国游客手机无法登陆提供的移动网站，所以耽误了bus票子的预订期限，结果浪费了很多路上时间和精力。

Being a new hotel which opened a month ago, the facilities were perfect. The rooms were clean. The staff were extremely friendly and helpful. The spa (onsen) although small, had very nice ambience.

The location was a little far away from the ski lifts but still manageable. Not the hotel fault.

Brand new facilities with enthusiastic staff.

Room cleaning was haphazard. Very limited bar snacks and restaurant menu.

The location is excellent. 5 mins walk to the lift.

The pillow is not comfortable enough, too soft for me

A new well designed hotel. Very friendly staff. The lobby bar and fire setting. Also the onsen was an unexpected bonus.

More boot driers. The food was good but the menu was limited.

Such a pleasure to stay in a brand new hotel at the top of Furano Village. The Hotel is immaculate and has had a lot of thought put into its room fit out and general facilities. It’s look and vibe are modern chill yet incorporating local art and influence in its decor. Management must be great also as all the staff are outstanding, thank you to you all especially Hana & Aisha at front desk ( hope I spelt that right ) Regards Ricky & Rae

Friendly helpful staff,great facilities, awesome location

Room is slightly small, but I think it’s normal in Japan

Great location just 3 minutes to ski lift. Great room design (deluxe quadruple room). Fantastic onsen with all the ammenities. Price for our stay was reasonable. Brand new hotel so everything looked clean, neat and tidy.

The buffet dinner in the restaurant was extremely expensive at aud$85 per person. I never saw anyone actually in there. An a la carte menu with reasonable prices would have been great. Not the hotel but their are very limited dining options within walking distance of the hotel. We often went to the local Lawson convenience store to stock up on things for breakfast and dinner.

Great location and super friendly staff. Buffet breakfast and dinner was a treat with plenty of choices for the family. The Spa was perfect for end of day skiing aches with indoor outdoor areas and sauna to relax and unwind. I highly recommend this boutique hotel in Furano.

The superior room was a little small for the two of us for 7 nights. We did however upgrade to a deluxe room which was fabulous.

Cozy modern hotel Fireplace in lobby area. Modern spa onsen. Rooms were new and clean.

Nothing

Staff was the best part of the hotel. Very friendly, English speaking and really tried to make our stay as comfortable as possible. Super clean and modern facilities.

Room was smaller than expected.

This is a new hotel and coincidentally, we checked in on their opening night! The facilities are great (water stations in every floor, ski lockers, laundry machines, excellent onsen with both indoor & outdoor baths & a sauna, gym) and room cozy. Best of all are the very friendly & helpful staff who went out of their way to assist in recommending restaurants, helping to book etc. It’s very near the ski gondola and so is great base for skiing. Most of the restaurants though are in town (10 mins drive away) and the selection within walking distance is very limited, so you’ll need to either drive or take taxi to the restaurants.

The breakfast buffet selection is adequate but limited. However I also appreciate the fact that I stayed just when they officially opened and understandably, the number of guests are limited and it would have been a waste of food to cater a more extensive menu. I wish there can be more variety from day to day, eg: offer half boiled eggs instead of hard boiled, or tamago etc.