The property was very clean and very handy for Rochester Castle/High Street. It was well furnished and comfortable. A nice welcoming pack was kindly left and appreciated. Thank you

Having a full description of the entrance would have been helpful as it was behind a full size metal gate along a short alley. The outside light wasn’t working so we had to use our phone torches to retrieve the keys and find the lock. Inside the hallway, the light didn’t work until to climbed 2 flights of stairs. Again we relied on our phones. When on the middle landing the light worked for the rest of the stairs. But all lights worked correctly- when leaving the property 🤷‍♀️ Inside the apartment, it would have been useful to have some plugs for the sinks and some cutlery- other than spoons. Although, washing up liquid and handwashing soap was supplied There is a full size kitchen to cook in but no saucepans, baking trays, tin-opener or corkscrew etc (luckily our wine was a screw top bottle) Instructions on how to tune the television via the PlayStation would have been beneficial, as it took a while to work this out using the guest account, especially for the older, non-techie visitors.