The customer service was phenomenal. So accommodating.

There was No hot hot water in my room, but that’s Jamaica from what I hear

The AC worked very well. Hot water in the bathroom was great. The view on the balcony was very beautiful. I also liked the grass-like rug on the balcony. The cupboard, desk, and nightstand were okay. The nice little closet had clothes hangers inside and 1 flat shelf, which was similar to a cupboard. It was really nice. Sadly, there was only 1 pillow and 1 towel in the double room, which was reserved for 2 persons, but the guy at the front desk was awesome. He got a second pillow and a towel. The parking space outside was great.

The floor was very dirty, I had to wear slippers inside the room at all times. The wifi connection was too far from the room. Hence, the wifi cut in and out a lot of time, and it was also slow. I had to use my mobile phone data plan 90% of the time. I couldn't even watch a short movie on the TV because there was too much buffering. The TV also had poor audio quality.

The view !

The condition wasn’t great

AC ... Even though the panel was stuck on #16. Had was to unplug it when it got colder in the night. TV.....YouTube

Bed makes noise when you move on it. Water runs VERY slow in the basin/sink. No Water in the shower. No toiletries or towels.....you have to request them. The toilet flush handle was broken. Only one light switch in the room was working. This was a stop over for one night....I would NOT recommend this place. The price for stay was overrated.

The staff was excellent. They are refurbishing, so not everything was available to us, but the staff really made up for it by getting us what we needed, when they are finished I think it will be excellent

They need to get everything up and running, a they finish the updates. New linens, restaurant service completed. The view is beautiful.