I had to find myself a hotel room very last minute. I had called the apartments the day before to confirm reservation and spoke to someone named Frank who confirme . Upon arrival on reservation day, I had to call unable to find the location and spoke to Frank again who said he had texted links to complete the reservation but I had not received any texts or emails. I explained to Frank I had called th day before and he didn’t mention anything about it. He proceeded to text the links and upon completion, I would have to wait at least 45 minutes to be able to access the room. I couldn’t wait b/c of time constrains and ended up booking at another hotel in the area. Should have done that from the start. Their booking process was shady and made me feel unsafe. I’m requesting a full refund as White Orchids charged me full price.