Close to every thing

Catered for all It was a bit dusty.

The location is great. The unit is clean and well stocked with kitchen items, books, games and toys.

The bathroom fans are very noisy, the wine glasses were plastic and the courtyard was disappointing as it looked neglected. Sorry.

Nice to have games, children’s toys, dvd & books etc but we didn’t use them

No email regarding how to collect keys. When I phoned given street number of office, no street numbers, no signage relevant to Great Ocean Rd holidays, it is signed as a real estate office. Had to telephone again to get location next to chemist. The tiled floors and skirting boards were dirty, as was the inside of rubbish bin. The apartment had no shower grate cover in en-suite and risk of injuring feet. Wall above head of bed in main bedroom was not clean. Extractor fan was dirty.

The location is great, walking distance to the beach, restaurants and shops. Ground floor unit, direct access to the footpath from courtyard. Very thoughtful owners, well equipped kitchen, toys and books for all ages, plenty of big fluffy towels, blankets, pillows and cushions.

Unfortunately the place is not currently being managed well. The agent send multiple system generated messages that are contradictory about when and how with key collection, causing so much unnecessary stress on the day of arrival. The cleanliness is less than acceptable, with dried yellow urine on the toilet seat, shaved hair in bathroom sink, all sorts of hair on all surfaces including floor, carpet, couch, beds, etc. Outdoor was not cleaned or maintained, with coffee cup left on table, high chair was out in the weather and unusable without a big clean. A change of management and cleaners will make this holiday home highly desirable.