We had a real challenge getting access to our condo. The instructions were cursory - they gave us three access codes - one for the parking lot, one for the building and one for the condo. However, other than the 3 six digit codes, there was no other instructions.The security video had six options - we weren't sure which ones to pick. Even when we got the correct option, we didn't realize we needed to include the condo number.Once we managed to enter the parking lot, we couldn't get the code to enter the building to work. We called the emergency number but the lady answering the phone spoke heavily accented Indian and obviously was not familair with the physical situation at our resort. We were standing in a very windy entry for almost 30 minutes and the wind chill was 18 degrees. Finally, a resident arrived at the front door and fortunately offered to let us in.When we got to the condo, we struggled with entry because the door to the condo was very hard to open -- you had to put your shoulder into it.Otherwise, we were reasonably happy with the condo.

We enjoyed our stay. Pros: Beds were so very comfy!! Kitchen was well stocked. Plenty of beach chairs there although we brought our own. Balcony furniture was nice. Cons: One bed had sand in the sheets. There was some mold in the common bathroom on the baseboard. Very minimal furniture in bedrooms. BIGGEST PROBLEM - only one elevator working and we had the same problem when we stayed at Emerald Isle in June. LONG wait times for elevator.

We have stayed at Emerald Isle a few times - the condo was absolutely perfect for us. Everything is within walking distance which we love! Church service at Crabs was amazing and we were warmly welcomed. The Tiki Gut cruise on the bay was a great way to catch a sunset! I think this was our 10th beach trip to Pensacola.Only downside, I would highly suggest a tutorial of how to use the keypad to open the door - nothing more frustrating than when it’s hot and you have groceries on the way. One FaceTime call later and we were in-LOL!

Being right on the beach is everything you could ask for. Property was clean. A few small improvements