The location.

We did not see a rep from the letting agents at all. There was no service on the TV whatsoever. No cleaning service was provided despite paying a €90 cleaning fee

This apartment is situated in Castle Harbour,a complex uphill in Oasis del sur. It is well equipped with everything you need. The bed is lovely and with great pillows and smells good. The kitchen has all the facilities you need and seems to be newly renovated as is the bathroom. There is also a huge terrace with a LOT of space.At the complex you find a heated pool 27 ˚ and sunbeds for 2€ and a restaurant/ bar with fare prices. The staff is lovely and correct. It also has a little minimarket and a watermachine where you fill up your empty bottles at a low cost. My contact person Mania did everything she possible could to make my stay comfortable , she was always reachable on Whatsapp. She even texted me to ask if everything was ok. I asked for clean sheets and towels and a 2 hours late checkout and she accomplished it with brilliance. Specially thanks to you,Mania 🙏❤️

Not much, but to be a bit picky …. There is no view on the terrace and the furniture are a bit dated. One chair is broken and should be switched. There is no aircondition ( not needed in november though)The fan in the bedroom is very noisy so I recommend ear-plugs. I missed scissors and something to put the icecubes in. F

Sehr schönes und sauberes Apartment, das alles bietet was man benötigt wie z. B. Toaster, Wasserkocher usw.

An der Hotelrezeption gab es leider eine ältere Mitarbeiterin, die sehr unhöflich, ungeduldig und direkt „pampig“ war.