Boutique Hotel Porto Palace

We really enjoyed our stay! The accommodation was clean, comfortable, and welcoming, with a great location and a relaxing atmosphere. The staff were friendly and helpful, making us feel at home. We would happily stay here again!

Incredible service, amazing location, facilities, gym, sauna, and pool, with an amazing view of Porto Montenegro and the ships and yachts. The breakfast was absolutely amazing and, again, the service was fantastic. Everyone from reception to everyone we interacted with was so good. Next time we will absolutely return and we will stay much longer

Everything here was fantastic - from the very warm welcome to the time we sadly had to check-out it was truly perfect. Our room, really blew us away and was much bigger than we thought it would be - beautiful standards and attention to detail - the whole hotel smelt beautiful and a the pool on the roof was a little gem, where you could order drinks, snacks and on one hot day a beautiful tray of water melon. Restaurant is fantastic (scrambled eggs with goats cheese at breakfast was amazing - who knew?!) but the dinner in the evening was the best meals we ate in Tivat without doubt...and then following night we set them a challenge, didn't want the main menu, but wanted to try some local wines and asked if they could do a tasting menu for us...OF course sir, no problem, we would be delighted...that evening we were blown away with the off-menu dishes and amazing wines and the chef himself came out to explain every course. Truly fantastic service.

Honestly nothing - this was the perfect hotel for our stay, with personal and professional service from lovely people if I could give them 11 I would !! My only negative comment is the casino/fruit machines area down in the basement. I never saw anyone in there and TBH it almost put us off booking at first but once there it is in no way intrusive

Das Frühstück war grundsätzlich gut, lediglich die Eiergerichte waren etwas geschmacklos. Bei einen längeren Aufenthalt etwas Langweilig

Sehr geehrte Damen und Herren, wir möchten eine Rückmeldung zu unserem Aufenthalt geben – speziell zur Servicekultur im Restaurant. Die Ansprache und Körpersprache des Teams, insbesondere des Restaurantleiters, wirkte übertrieben devot. Statt eines professionellen, wertschätzenden Service „auf Augenhöhe“ entstand das Gefühl von Aufdringlichkeit und Unterwürfigkeit. Beim Frühstück haben wir deshalb kurz überlegt, auf ein externes Angebot auszuweichen. Ein Abendessen im Haus haben wir bewusst ausgelassen, da der Herr Oberkellner zu jeder Tageszeit präsent zu sein schien. Diese dauerhafte Präsenz erzeugte einen kontrollierten, wenig entspannten Rahmen. Service darf gern aufmerksam sein – aber bitte unaufgeregt, selbstsicher und authentisch. Unsere Anregung: Schulung des Teams in moderner Gastkommunikation (freundlich, klar, nicht devot), mehr situatives Fingerspitzengefühl und etwas mehr Abstand, damit Gäste zur Ruhe kommen. Wir freuen uns, wenn Sie dieses Feedback intern besprechen und die Serviceleitlinien entsprechend nachschärfen. Mit freundlichen Grüßen