Location was really good. 10/10 Three main bedrooms were nicely presented. Attic room cosy but ideal for kids. Kitchen facilities were good. Everything we needed. Although mostly ate out.

Sent the wrong code on arrival so couldn't get in, ring doorbell wasn't answered and neither was the phone initially. Took around 15 minutes to be given the right code. Asked about the parking permit, only to be told parking wasn't included even though it's listed as included. Then had a crazy search to find over night parking for a week stay. Most near by were over £100 opted for a space just over a mile away for £44. Reached out to ask if they'd cover it and been repeatedly ignored by them and booking.com A simple application to York Council and there would be a permit. We looked it up. Listed as 2 bathrooms, it's not it's 1 bathroom, and a seperate toilet in the garden shed, admittedly well decorated. Wood burning stove says to use a glove to open, there was no glove. Also no ash pan to empty out the fire. We were a group of 4 but had we been the full 8 that the property accommodates then you wouldn't all be able to sit in the lounge at once 6 maximum. Likewise dining table only has 7 seats. No instructions for the heaters. Bedrooms remained cold all week. Bathroom door handle still broken. Broken glass lamps in the cupboard with the 3 games available. Outdoor bins also needed emptying as over flowing. Shelves not actually fixed in the cupboard so had to carefully balance clothes.

Convenient quiet had what we needed

Outside loo although it was posh had full bathroom

Location

A bit tired and 4th bedroom very small and cramped

Location, quiet, character of property

Value, lack of maintenance, deceiving advertising, no parking as advertised