ادارة ومشرفين راقيين في التعامل ومحترمين جدا جميع التفاصيل رائعه وحقيقية حقا مكان رائع وزرته اكثر من مره

لا شيء

Like usual !They are so quick in contacting the client once the booking is done , special thanks to Mr Mohamed for his warm welcome you are a star

Zero

كل شىء مطابق تماما للصور … مكان نظيف ومميز جدا واصطف ودود جدا

كل شىء كان ممتاز يعانى فقط قليل اصحاب شبكات فودافون لان الشبكه فى المنطقه بصفه عامه سيئه للغايه … لكن يوجد بالمكان شبكه واى فاى انترنت قوى جدا

The stay itself had potential, but unfortunately the overall experience was let down by very poor management. The check-in process was extremely frustrating. The person assigned to assist us didn’t seem to understand how things were supposed to be handled, and there was a clear language barrier. Important details weren’t communicated properly, which led to confusion and ultimately us having to move to a different apartment after arrival. On top of that, the lift wasn’t working, which made things even more inconvenient, especially while moving luggage. At checkout, I was slightly delayed and was told I would be charged an additional half day, which felt unreasonable given the earlier issues we experienced. To make matters worse, two staff members who came to inspect the room assumed we had changed the bedsheets (this was discussed in Arabic, but my girlfriend understood), which was both awkward and unprofessional. Overall, while the place itself is decent, the management and service need serious improvement.