Conrad Hong Kong

Superb service excellence. Every staff we met was helpful and went above and beyond for us. Rooms have been upgraded with modern amenities.

Overall, I had an outstanding experience. Memorable positive include the Assistant Chief Concierge, Steven Hon, was extremely helpful and responsive to our needs, from recommending a great hike on Dragon back to a local sushi restaurant and ordering taxis and helping with our luggage. He exemplified honest engagement with the customer and caring. The hotel is a bit dated physically but has great views and a warm ambience. Additional strengths are the location and great view of the harbor. Excellent massage in the spa and tasting menu at the French restaurant.

Excellent breakfast buffet, extremely convenient location, beautiful pool area, great gym.

I recently stayed at Conrad Hong Kong for 10 nights and overall had a very pleasant experience. The service was generally excellent, and I particularly appreciated the housekeeping service. My belongings were always arranged very neatly, and the room was kept exceptionally clean, tidy, and comfortable throughout my stay. There were only two minor things that I felt could be improved. First, the Wi-Fi signal was not available in the bathroom, which was a little inconvenient. Second, the shampoo provided by the hotel had a gel-like consistency. As someone with long hair, I found that it left my hair feeling a little sticky and was not particularly suitable for my hair type. I eventually purchased my own shampoo instead. Apart from these two points, I was satisfied with my stay. The room was comfortable, the housekeeping was excellent, and the overall service was very good.