Pullman Cologne

Thank you

Expedia hadn't passed on that we required an accessible room as my wife is a wheelchair uset (stay booked 6 months prior to our arrival). Accessible rooms all fully booked on our arrival, but staff were very helpful and put us in a suite for the duration of our stay as this gave my wife the room she needed in the bathroom and the room in general. Staff throughout were very helpful, breakfast excellent, three fast lifts always available, so being on 11th floor was no hindrance. Room was great (air con was a godsend!), location excellent. Would stay here again.

The air condition was better in the hallway than in the rooms. Loved the window sills because you could enjoy your views from them. Our room leaked from the ceiling making nice puddles on the tile floor unexpectedly causing some amusing break-dancing and near floor destruction. I caught myself before I fell and broke a tile. No telling how much we would have had to pay in damages had I fully gave way. Our safe didn’t work so I had to rely on another room’s safe. That felt weird but, ok. The desk staff were nice and held our bags before and after check out very professionally. Just make sure they give you the side of the tags you are supposed to use as a receipt. Believe or not, I’d stay here again.

Lovely hotel with very comfortable bed. Handy location for Neumarkt.