Sonesta Simply Suites Charlotte University

I liked that the pictures matched what you seen when you arrived. The staff was very helpful when needed. One downfall was the elevator doesn’t work, but we got a room on the 1st floor verses the 3rd floor they was going to put us in. Would I recommend this hotel and the answer would be yes.

Room clean

Room was very clean - all aspects... Inside fridge & freezer, AC vents and filters, carpet, bathroom and kitchen!! The room was quiet - no noisy neighbors were heard INSIDE our rooms, which was surprising, as sometimes the sounds of others in the hall made you wonder if it was going to be a bumpy night! But NO "bumps" all rest!!! Staff interaction was minimal - but very professional!!! Lady at check-in was the same, kind woman that checked us in 2 years prior!! Had one instance where our keys stopped working, but while that was a surprise to us AND the front desk clerk that day, he had it fixed in a jif and we were all good to rest up befor going out later! The entire neighborhood is gorgeous and quiet too!!! Plenty of trees and shrubs to drown out any street noise Plus, they have a gas grill for guests to use and tables under a lovely, permanent gazebo to keep you cooler in the shade. Kitchen was VERY WELL EQUIPPED with even the small appliances!!! Small coffee pot with a couple of coffees pouches to get started, microwave, soaps, towels... these things are common & expected at most hotels, esp long term(7+days)... BUT, TO ALSO INCLUDE: a TOASTER, Can Opener, Full Kitchen Size Refrigerator & Freezer WITH Ice Maker -also cleaned out before our arrival, so FRESH, UNTOUCHED ice being made continually, DISHWASHER, Cooktop, All Dishes & Flatware, Pot & Pans w/utensils. Bring your beverages, food & spices & you are good to go! Already a repeat customer & will REMAIN one!!!

Staff was pleasantly nice and polite