Sheraton Grand Pune Bund Garden Hotel

We had a wonderful stay for 3 nights at the Sheraton Grand Bund Garden, Pune. It's a awesome hotel with first-class facilities and services. The staff were very friendly and nice, they came to pick us up from Pune airport with a short notice and no extra charges for it. It was a grand welcome with fresh coconut water followed by a family picture and this family picture was printed on a coffee mug which was gifted during checkout. Room was very spacious, neat and cleaan and was very comfortable for four of us which included me, my wife and two young kids. Room had a train station view with a background of Banear town's hills and it was very beautiful while it was raining and we also saw 4-6 parrots hanging around near the window and it was very pleasant to see them everyday in the morning. Morning breakfast buffet was a grand buffet to choose from a wide range of items starting with fresh Juices, fruits, bakery, south Indian, north Indian and western breakfast. Staff was very helpful and was bringing juices & other food items to your table. Also, on our last day at the hotel, staff arrange a big chocolate egg to break with a small wooden hammer and it was fun experience and we had family pic with the staff too. Great hospitality! Special thanks to Sumeet, Akanksha Singh, Harshal, Nagraj, and Noor for proving a exceptional service during the breakfast time and Dagdu Gori for helping us recover my daughter's necklace which was lost in the swimming pool.

We had a great stay at the Sheraton, we enjoyed the breakfast buffet and lunch or dinner. Best if you like Indian food;) Rides were available as well to the airport, very helpful staff and wonderful room and beds.

The interior of the property is very shabby. The couches in the lobby, and everywhere in the hotel was very dirty and stained. The train horn specially in the night and early morning makes it difficult to sleep but the staff is very helpful, friendly.

All good