Residence Inn by Marriott Philadelphia Conshohocken

I had a very pleasant stay at this hotel. The facilities were comfortable, clean, and well maintained, making for a relaxing experience. What stood out the most was the friendliness and professionalism of the staff, who were always welcoming and willing to help. The hotel's location is also very enjoyable. If you like walking, running, or simply spending time outdoors, the nearby riverwalk provides a relaxing and scenic environment for exercise and leisure. Overall, I truly have no complaints about my stay and would gladly recommend this hotel to other travelers looking for a comfortable and enjoyable experience.

It needed taller toilet and the shower was too slippery, bathroom door was swollen at top needed fixed

Great rooms and helpful staff! Breakfast was good as well

I have to say that when I arrived, Roy, the gentlemen at the counter at check in, went above and beyond to make my check in process a wonderful experience. I had previously called the hotel when making the reservation to specifically ask about using the pool and the lady on the phone indicated that the pool was only available from 6 AM to 10 PM or something like that and I said but that check out was 12 pm. I was upset that if I arrived late at night to check in, I would only be able to use the pool in the morning before having to check out. Upon arrival, Roy offered me a complimentary bottle of water and chips, asked if I was a rewards member at Marriott and I am, entered my information and then asked if I would like a complementary 4 pm late check out. I really appreciate people like Roy and I hope he is recognized for his strong level of customer service and appreciation. Thanks!