Holiday Inn Express London Hammersmith by IHG

There was no signage in King Street to indicate that the entrance to the hotel was no longer on King St where it should have been (at 120-124). The original Holiday Inn was closed down and for lease as well as under apparent renovation. I took the chance on walking down the street a full block away to find the Holiday Inn Express tucked in the back far away with no visible entrance nor signage. This was most inconvenient and stressful for me as I had walked from Hammersmith Station and gone way past 120 King since I was expecting to see a hotel right on King Street. This is not unreasonable. Although the accommodation was okay, it was a far cry from what was advertised. At £168 for one night, I felt that I should have been given a discount for the inconvenience. Can you assist with a partial refund please? I have photos.

This hotel is located on King Street, right in the middle of the action. There are lots of restaurants, stores, a park and the Hammersmith Bridge walking path along the Thames River. It is close to both the rail and bus stations. For London, it is a lowered priced hotel in comparison to the touristy area of Soho. Breakfast was good and there was a bar offering drinks in the common area but we did not experience it. The staff was helpful.

The bed is comfortable. Location is convenient.

Excellent hotel very friendly staff the only downside is do close to the railway and trains going past every couple of minutes