Best Western Plus Kalispell/Glacier Park West Hotel & Suites

My key card could not access any of the amenities such as pool and gym and also would not open exterior doors when taking the dogs outside. I mentioned this on day one and the staff said it was only my room key having problems. When I did want to access the pool,I had to wait in line behind guests checking in for the only staff person to unlock the door for us. Also got locked out when taking the dogs out and had to walk to the other end of the hotel to the lobby entrance. The staff said the maintenance man would fix it by day 2,but it was never fixed. I thought at the bare minimum, they should have offered a discounted stay,or offered another room since I notified them about the problem an hour after checking in. But the staff was friendly and we did enjoy our stay other than this issue.

Nice hotel for families. Friendly staff. Good breakfast.

Very clean all around pretty decent size rooms for the cost last minute

This was the perfect place to start our week roadtrip! Sara & Meagan are amazing! So helpful & kind! The hotel is verrryyy clean, and we'll maintained!! And the breakfast area was great, and had plenty of variety! And Walter will never rush you out of the breakfast area!