Mercure Rhodes Alexia Hotel & Spa

I had a great experience at the hotel - the staff were super friendly and helpful, the hotel was very modern and clean (in fact, the whole property was spotless) and they followed my request to be put in a room with sea view, which gave me the best morning views when I woke up. Also worth mentioning the hotel was a stone's throw away from the quieter side of the beach which was ideal for me. Loved it and would definitely stay again!

The hotel staff has always been extremely helpful in my many stays at the Alexia over the years and the location of the hotel is excellent for walks to the ancient city and is very close to the Aegean for those always perfect sunsets.

This was my third year in a row staying at the Alexia and it has always worked perfectly and is an excellent base of operations for seeing the new and the old fortified city. Many fine and interesting restaurants within walking distance of the hotel. The huge buffet breakfast is always nice and a good way to start another pretty day in Rhodes.

I had an issue with the patio door lock on arrival. The manager called the maintenance guy out at 9pm at night to attempt to fix but was unable to. They promptly moved me to the same room opposite and promised to fix it by the morning. They kept that promise, and I was offered my original room back or could have stayed but I opted to take my original room. One day I got back and there was a small gift from the hotel to apologise! There was no need it was dealt with. The staff were wonderful and always friendly and smiling, nothing was ever too much. The mini bar addition in the room was a nice addition as well!