Enjoyed the facilities (including the use of the larger sister resort). Brilliant meals. However, we lost a pair of earrings that was placed inside a cupboard and we discovered missing when packing up.

Nice and quaint ryokan with free shuttle service. The tourist information centre can help to contact them for you when you arrive. We booked the only room with an outdoor onsen and bathroom as we were travelling with a toddler. All other rooms don’t have any private toilets. Dinner was amazing and served at sister ryokan 5 minutes walk away. Breakfast was served downstairs. The staff were always smiling and ready to help. Very friendly and welcoming ambiance. Only complaints — room aircon, air purifier/humidifier and fridge were quite noisy throughout the night; some stains on the pillow case; toilet wasn’t well ventilated.

The dinner and breakfast served were excellent.

Amazing staffs! Thank you so such an excellent service.