DoubleTree by Hilton Turin Lingotto

Friendly and helpful staff made my stay enjoyable from start to finish. The room was very clean, including the bathroom and toilet, and the bed was comfortable. The air conditioning worked well throughout my stay, which was especially appreciated with outdoor temperatures around 30°C. There were, however, a couple of areas where the experience could be improved. Given the hot weather, providing complimentary bottled water would be a thoughtful gesture for guests. I also encountered an issue with the shower soap dispenser. On my second evening, I discovered it was empty while I was already in the shower, so I had to step out and use/pump the liquid hand soap from the sink soap dispenser instead. I did not report the issue because I assumed housekeeping would notice and refill it during the next day's service. Unfortunately, the dispenser was still empty the following evening, and I had to do the same thing again. It was disappointing that this was not identified and addressed during routine housekeeping. Overall, the hotel was comfortable, clean, and pleasant to stay in. Paying closer attention to small details, such as replenishing bathroom amenities and providing complimentary water, would further enhance the guest experience.

Great hotel

Good location, high ceiling rooms, neat decoration every part of hotel, easy parking.

Staying in the iconic Lingotto building was a treat in itself! The hotel is stylish clean, and well appointed. The staff are exemplary Rosella at breakfast illicit individual praise! Good location, would recommend and use again!